Privacy Policy

At Khaliya, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, and shared when you visit or make a purchase from our website.

Information We Collect

When you visit our store, we automatically collect certain information about your device, including:

  • browser information
  • IP address
  • time zone
  • cookies installed on your device

Additionally, when you place an order, we collect:

  • name
  • billing & shipping address
  • payment details
  • email address
  • phone number

This information is referred to as Order Information.

How We Use Your Information

We use your information to:

  • process and deliver orders
  • confirm payments securely
  • communicate order status updates
  • provide customer support
  • prevent fraud and unauthorized transactions
  • improve website performance and user experience
  • send promotional emails (only with consent)

Payment Security

All payments made on Khaliya are processed through secure third-party payment providers. We do not store full credit/debit card details on our servers.

Your transactions are encrypted using secure SSL technology.

Dropshipping & Third-Party Services

To fulfill orders efficiently, we work with trusted logistics and fulfillment partners including CJ Dropshipping.

Your shipping information may be shared with:

  • fulfillment partners
  • courier services
  • payment processors

This information is shared only to complete your order successfully.

Sharing Personal Information

We share your information with service providers such as:

  • payment gateways
  • shipping partners
  • analytics tools
  • marketing tools

We do not sell or rent your personal data to third parties.

Cookies & Tracking Technologies

We use cookies to:

  • remember your preferences
  • improve browsing experience
  • analyze traffic
  • support advertising campaigns

You can disable cookies anytime from your browser settings.

Marketing Communications

With your permission, we may send:

  • promotions
  • product launches
  • exclusive offers

You can unsubscribe anytime using the link provided in emails.

Data Retention

We retain your order information for records unless you request deletion.

Your Privacy Rights (UAE & International Customers)

Depending on your location, you may have the right to:

  • access your personal data
  • request correction of data
  • request deletion of your data
  • withdraw marketing consent

To exercise these rights, contact us anytime.

Data Protection

We implement industry-standard safeguards to protect your personal information from:

  • unauthorized access
  • misuse
  • disclosure
  • alteration

Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Updates will always be posted on this page.

Contact Information

For privacy-related questions or requests:

Store Name: khaliyaonlinestore.com
Email: support@khaliyaonlinestore.com